Account deletion

Close your account from the website or app.

Passengers and drivers can make an authenticated deletion request without sending an email or SMS code.

01

Sign in

Use the mobile number and password connected to the passenger or driver account.

02

Open Account

Choose Account from the rider or driver screen, then scroll to Delete account.

03

Confirm securely

Enter the current password and type DELETE. An active ride must be completed or cancelled first.

04

Deletion result

Sign-in access, saved places, current shared locations, public tracking links, and direct profile identifiers are removed. Ride coordinates, landmarks, fares, safety and audit records may remain for dispute handling and operational requirements. These location records are not guaranteed to be anonymous.

?

Unable to sign in?

Email [email protected] to request account-deletion assistance. Include your account mobile number and role. Support must verify account ownership before taking action. Never send your password or identity documents by email.